Frequently Asked Questions

Most orders ship within 3-4 business days of ordering from our Istanbul warehouse, pending availability and credit verification. Once your order has shipped you can expect it to take between 2-5 business days to arrive to you. If you need your item(s) sooner please Contact with us and we can help you.

Leone di Fiume is not responsible for delays due to local disruptions or weather systems.

We offer free standard ground shipping on all Turkey orders over 500 TL and free express shipping on all international orders over $500.

We now offer a gift message option, please select the checkbox in the slide-out bag to add a gift message to your order.

All of our products are sent in their own special boxes.

Yes, we ship to all over the world

We offer free standard ground shipping on all Turkey orders over 500 TL and free express shipping on all international orders over $500.

When receiving your product, you must open the cargo box and make sure that the product content is complete and undamaged.

Orders may be returned up to 31 days after your order has shipped. Returns must be in new condition with original tags attached and with their boxes. All returns must be accompanied by original packaging

When the return is approved, the product fee will be refunded to your credit card within the legal period of 10 working days.

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